This is our new Support Forum.
These are some of the reason why we choose to host our own support forum:
- Themeforest support threads are not searchable. Since most questions are asked over and over again a searchable forum will greatly enhance your experience since the answer to your question might already be there.
- People can’t respond to each other at ThemeForest to help each other out, which often happens on the support forums.
- Email support is hidden from other users, so nobody else can see the question and the answer.
- We can hire support stuff, so response rate will be faster and we can focus on building new premium themes and templates.
You’ll have to register if you want to post questions. You’ll need purchase code from any of our themes / templates in order to register. Your purchase code you can see if you go to your ThemeForest account -> Downloads and click on Download.
You’ll get access to all of our forums, so there’s no need to register for each theme/template separately (and you can’t do that)
If you’re not registered user you’ll be able to see all support tickets and search forum…