site issues following WP3.9.2

[margaretmsParticipant]

Hi,
I am experiencing the following issues on site
http://www.splitsecondfilms.com
1) Clients page –
images display 5 across but each row is repeated again with 4 images
(apparent on IE and Chrome browsers)
2) http://www.splitsecondfilms.com/films/
mouse over the portfolio and there are 2 headlines for the portfolio item
(apparent on Chrome browser)
3) http://www.splitsecondfilms.com/portfolio/theimaginarygirl/
the accordian button no longer works, it doesn’t stick
(apparent on Chrome browser)

Thanks,
Margaret

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  margaretmsQuote

[Brankic1979Keymaster]

Hi Margaret,

First try to disable all plugins you’re using and empty the cache and refresh the site.

After that, please update BigBangWP to the latest version and see if these issues are still there.

http://support.brankic1979.com/forums/topic/how-to-update-theme/

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  Brankic1979Quote

[margaretmsParticipant]

Hi,
I followed your instructions and it made zero difference apart from giving me new issues to solve with plugins now not working.

In addition your theme install instructions are unhelpful for the following reasons
1) The instructions say you can delete the theme and then re-install, after figuring out how to delete the theme I did that but still ran in to the missing CSS error.
2) When you download the theme you have to unpack it once to get access to the theme zip, then this has to be unzipped further – this is all unclear and vague in the instructions.

Please advise on the original issues reported, btw these issues have all been seen on devices and platforms not used before therefore have absoloutley nothing to do with memory and cache.

Thanks in advance,
Margaret

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  margaretmsQuote

[dasmonkParticipant]

I am also having trouble since the upgrade to 3.9.2. My homepage uses the circle portfolio, 2 rows with 4 across. After the WP upgrade, the hover disappeared, the thumbnails were no longer hotlinked, the thumbnails all appeared as squares instead of circles, and the website was not displaying on iPhones.
http://jessicaclark.com

As instructed, I disabled plugins and updated BigBang to the latest version. But now the portfolio thumbnails aren’t showing up at all.

Please advise.

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[dasmonkParticipant]

btw, my whole backend/dashboard is screwy now too. I can’t see any of the text on my pages or portfolio items.

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  dasmonkQuote

[dasmonkParticipant]

I see that BigBang was just now updated to 9.9.1 (from 9.9). I uploaded the new version but am still having problems:

Portfolio items should be circles (showing as squares); hover and links are not functional:
http://jessicaclark.com/

Menu doesn’t show up on iPhone (and likely other phones)

Backend not working — I’m unable to edit pages. All text on portfolio items and pages appears white/invisible when accessed via the dashboard.

I have another site with BigBang that doesn’t have a portfolio (and therefore doesn’t have the portfolio problem) but is otherwise having the same problems with the backend and the responsive menu.
http://dotconnectorstudio.com

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  dasmonkQuote

[dasmonkParticipant]

I realized after posting the above that the backend problem was fixable with a plugin, Raptor.

But the problems with the circle portfolio and responsive menu remain.

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  dasmonkQuote

[Brankic1979Keymaster]

Update is submitted.

Before getting latest version from Themeforest, you can replace the content of javascript/custom.js and javascript/bra_photostream.js

http://demo.brankic.net/bigbangwp/wp-content/themes/bigbangwp/javascript/custom.js

http://demo.brankic.net/bigbangwp/wp-content/themes/bigbangwp/javascript/bra.photostream.js

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  Brankic1979Quote

[dasmonkParticipant]

I just updated to theme 1.9.9.2 but it is not fixing problems with the portfolio not working (Should be circles – not squares, no hover or linking, submenu not working):
http://jessicaclark.com/

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  dasmonkQuote

[Brankic1979Keymaster]

I can see you’re using Version: 1.9.9.1.

Please update the theme with all files.

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  Brankic1979Quote

[dasmonkParticipant]

I uploaded again and when I go to Themes, I see that my active theme is 1.9.9.2. But the problems persist.
http://jessicaclark.com/

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  dasmonkQuote

[Brankic1979Keymaster]

Hi,

Something weird happens. When I try to see any javascript file (from source) I get error message (about read/write permission).

Did you updated the theme via FTP or through WP Dashboard?

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  Brankic1979Quote

[dasmonkParticipant]

I updated via FTP.

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  dasmonkQuote

[dasmonkParticipant]

I just checked my webhost and they are in the middle of some server maintenance.
Maybe that’s why you can’t see? Otherwise, if you think it could be a security issue let me know if there’s something you’d like me to look at on my end.

From my host:

“The server that hosts your account is experiencing problems at this moment. We kindly ask you not to submit tickets regarding the status of your website until we fix it. You can read more about your server status here.
https://ua.siteground.com/support/server_maintenance.htm

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  dasmonkQuote

[Brankic1979Keymaster]

This sounds like a temp problem.

The strange thing is that theme on your server is not using any JavaScript (I can’t see any JavaScript effect), so I can only guess it’s due server problems.

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  Brankic1979Quote

• This reply was modified 4 years, 1 month ago by  Brankic1979.

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